Delete Account
This page explains how you can request deletion of your account and associated data for ashacc.
How to request account deletion
Send an email from the email address registered in the app.
Subject: Delete My Account
In the message, include your registered email / phone number or username.
Send your request to: support@ashacc.com
What will be deleted
When we confirm your request, we will delete:
Your account profile and login credentials
Order history and saved addresses
Any saved preferences and in-app data linked to your account
Retention and exceptions
Some data may be retained if required by law (e.g., invoices, tax/financial records) for up to [1] years.
After the retention period ends, the remaining data will be permanently deleted.
Processing time
We typically process deletion requests within [7–30] days.
